Assistant Manager @ SpaceNK
- Retailer:SpaceNK
- Job Title:Assistant Manager @ SpaceNK
- Closing Date:26/05/2024
- Perm/Temp:Permanent
- Full/Part-Time:Full-Time
- Salary:TBC
Job Description:
Main Purpose of the Role: The Assistant Managers main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high performing team. They must aim to deliver:
• Our Brand Vision and Mission by living our brand pillars
• A visually inspiring and inviting store environment
• A fully compliant store, adhering to all company processes and policies
• Assists the Store Manager to identify a focused and commercial business plan to deliver bottom line profitability
Main Responsibilities: Customer First
•Delivers a 'customer first' experience exceeding customer expectations Coaches their team to ensure a 'customer first' experience is delivered consistently Ensures consistent product training and knowledge to provide unbiased customer advice
KPI's
• Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion
• Exceeds the company acquisition target for N.dulge
• Assists the Store Manager in managing payroll spend within budget through effective scheduling and people planning
• Manages stock file accuracy - adheres to all stock handling policies to ensure stock accuracy and minimise stock loss
Communication
• Ensures team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
• Communicates clearly and concisely with all internal and external business partners to drive business opportunities
Commerciality
• Actively identifies innovative opportunities to maximise their business
• Confidently analyses all available business reports to review weekly, monthly and yearly performance
Team
• Assists the Store Manager by supporting recruitment and retaining diverse teams that supports our 'customer first' experience
• Creates an inclusive, welcoming and approachable environment for employees to thrive in
• Confidently delivers feedback and manages performance in line with Company processes
Leadership
• Leads, motivates, and inspires the team - be a role model!
• Coaches and develops their team and individuals to achieve their full potential
Store Operations
• Ensures the store is maintained in line with Company maintenance and Health & Safety standards. Communicating all needs, in a timely manner, with the Regional Manager or Property Manager
• Understands and adheres to all Company loss prevention practices
Qualities
• Ability to deliver a 'customer first' experience, demonstrating the leadership to coach and motivate their team
• Ability to understand and analyse commercial reports to drive business opportunities
• Ability to identify key performance behaviours and competencies within the team
• Ability to build strong working relationships with support office departments
• Strong communication skills
• Strong prioritising and organisational skills
• Leads by example
• Values honesty and integrity in working relationships
• Ability to manage change
• Flexibility to meet rapidly changing priorities and deadlines
• Ability to delegate tasks and follow up effectively to ensure completion
• Solution minded, uses initiative to positively solve problems
How to apply
Please Apply through link : https://spacenk.teamtailor.com/jobs/3473675-assistant-manager-37-5-hours?promotion=974339-trackable-share-link-assistant-manager-dundrum